Gift Card FAQ

Gift Card FAQ

Purchasing a Gift Card for someone with an existing account:
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  • When checking out with a Gift Card, select “Gift Store Credit To Someone Else”
  • Enter the e-mail address of the existing customer account in the “Email Address” line
  • Enter message in the “Message” field (optional)
  • Complete Order
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Upon checkout, the recipient will receive an e-mail including their Gift Card Coupon Code for use on our website. Additionally, the coupon will appear automatically on the recipients “My Account” page the next time they log in.
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When the recipient is checking out, they will enter the coupon code into the coupon code field on the checkout screen. If they are ordering more than the value of the gift card, the credit will be applied to their order before their credit card/paypal account is charged.
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If there is a remaining balance on the Gift Card, it will update automatically on their “My Account” page and the coupon code will remain active. Gift Cards can be split over multiple orders and will never expire.
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Purchasing a Gift Card for a someone who does not have an existing account:
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  • When checking out with a Gift Card, select “Gift Store Credit To Someone Else”
  • Enter the e-mail address of the recipient (this e-mail will not be associated with any existing BrooklynTweed.com account; if it is, Option 1 above will apply)
  • Enter text in the “Message” field (optional)
  • Complete Order

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Upon checkout, the recipient will receive an e-mail including their Gift Card Coupon Code for use on our website. Note that for the recipient, this is the only place they will see the coupon code. 
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When checking out on our website, the Gift Card recipient may enter their coupon code in the field provided at the top of the checkout page. The credit will be applied to their order before their credit card/paypal account is charged.
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When the new customer completes their order they will be prompted to set up their own account. The remaining balance on the Gift Card (if any), will instantly appear on their “My Account” page and the coupon code will remain active until the total amount has been spent. Gift Cards can be split over multiple orders and will never expire.
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Purchasing a Gift Card to be delivered to your own e-mail address:
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  • When checking out with a Gift Card, select “Send Store Credit To Me”
  • Enter your BrooklynTweed.com account e-mail address
  • Enter message in the “Message” field (optional)
  • Complete Order
Upon checkout, the Gift Card information will instantly appear at the top of your “My Account” page and the coupon code will remain active until the total amount has been spent. Gift Cards can be split over multiple orders and will never expire.